Welcome to the website of DrEHF.com with its registered office in 103 , Taj Apt. Ring road , New Delhi 110029 ("DrEHF.com", “we”, “us”, “our”). DrEHF.com is a Indian company entered into the Register of companies of the Govt. of India
DrEHF.com owns the website under the domain www.drehf.com.com (the “Website”). Through the Website, as well as through a mobile application available in certain application markets for different mobile devices (the “App”), we provide services (the “Service”) described explicitly and comprehensively in the “DrEHF.com” Terms of Service or in mobile apps. DrEHF.com acts as the controller of any personal data collected and processed in connection with use of the Website and the App.
We collect and process your data to ensure and improve the functioning of the Website and the App. We collect and process your personal data, i.e. information that identifies, or at least makes it possible to identify, you as a natural person when you voluntarily decide to actively communicate with us or decide to leave us your feedback regarding our Service. What is more, we collect and process certain technical data generated due to you visiting the Website or using the App, which may also be considered personal data. ‘Processing’ means any operation which is performed on personal data, such as collection, recording, organization, structuring, storage, adaptation, retrieval, any kind of disclosure, erasure or destruction, or other use. In a situation when you are using the Website and the App on your own behalf, but in aid of a third party, remember to obtain appropriate authorization prior to providing this data. What data we collect and process We collect several different types of information for various purposes connected with providing and improving our Service. The types of information that we collect and process depend on the types of services we provide via the Website and the App. We collect and process your personal data:
Your personal data are provided voluntarily, but without your personal data we will not be able to contact you.
When you ask us to contact you, we will collect and process the following personal data:
Where your personal data are collected and processed for contact purposes, the legal basis is in particular:
If you decide to provide us with feedback on the quality of our Services, we may process only the data that you decide to provide us with. However, provision of personal data that enables identifying you is not required for providing feedback. You can provide us with your contact data in order to enable us to respond to your feedback.
In this case, your personal data are collected and processed for feedback purposes and the legal basis is in particular:
a. your voluntary consent
b. the purpose of establishing, asserting, or defending ourselves against claims related to contact matters or the processing of your personal data – since the processing is necessary for us to pursue a legitimate interest namely being able to establish, assert or defend ourselves against claims.2. Security:
When you browse our Website and use the Services, we collect and process your IP address - which may be considered a piece of personal data - for security purposes only. We do not process your IP address in order to identify you as a natural person, but only to increase the level of security of the Website and the App in order to be able to react - for example - to the activity of automatic mechanisms.
In such a case, your personal data is collected and processed for the purposes related to ensuring security of functioning of the Website and the App, and the legal grounds for processing are as follows
a. in order to ensure provision of our Services, to ensure security of their provision, and to improve the functioning of the Website and the App, as well as to balance the load between the Website and the App - the legal grounds is our legitimate interest .
Additionally, we take advantage of marketing services in order to analyse your behavior for the purposes of optimizing the functioning of the Website and the App, as well as for the purposes of optimizing our advertising activities. In particular, we take advantage of technologies such as Facebook Pixel, Google Analytics, FullStory, and Amplitude.
In such a case the data is collected and processed for marketing purposes, and the legal grounds for processing are as follows:
a. for the purposes of analyzing your behavior in order to optimize the Website and the App, and for the purposes of our marketing activities - the legal grounds is our legitimate interest .
4. Medical history:
When you are using Services through the Website and the App, we collect certain information regarding health condition, as well as other information that may be helpful for correct provision of Services, e.g. regarding sex, age, individual risk factor, region of residence, or everyday behavior. Such information regarding health is not combined with information that makes it possible for us to identify the person regarded by the medical history. Such information is combined with a unique identifier in order to obtain insight into statistical data allowing us to improve our Services. In view of the fact that we may potentially combine the IP address with the medical history for a period of 30 days, this data may be of personal nature during that period. In such a case, data is collected and processed for the purposes related to provision of the medical history service, and the legal grounds for processing are as follows:
a. Your voluntary consent and intent to take advantage of the solutions provided ; Health information
When you use our Service through our Website or our Apps, we collect certain health-related information about you, as well as other information which may be helpful for us to correctly provide you with our Service, such as your gender, age, individual risk factors, the region in which you live, or your daily habits. Such health information is not connected to any of your personal information and is fully anonymous. We link this information with the anonymized unique identifier to gain insights into statistical data that help us improve our Service. We may use your information solely to enhance and improve your experience of our Service. How long we process your data
We will retain and use your personal data only for as long as we need them to fulfil the purpose for which we have collected and processed them or as long as required and/or possible due to retention requirements specified in the provisions of law. When it comes to requests for contact, we will process your data:
1. to contact you - until the purpose of contact is achieved or until consent is withdrawn, in any case for no more than three years from the last action performed;
2. to establish, assert or defend ourselves against claims – until such claims become time-barred.
When you leave feedback on our Services together with your contact data, we will process such data:
1. until consent is withdrawn, in any case for no more than three years from the last action performed;
2. to establish, assert or defend ourselves against claims – until such claims become time-barred.
When it comes to security matters, we will process your data:
We work with some third parties and they may have access to some of the information about you that we collect and process. The recipients of your personal data may include:1. entities authorized by law on the basis of a proper request (courts, state authorities);
Your information, including personal data, may also be transferred to — and maintained on — computers located outside of India, where the data protection laws may differ.
If we provide the personal data beyond India, and in particular to any third countries, such provision will take place on the basis of appropriate legal mechanisms
To ensure that you have adequate control over your personal data transferred outside India, you will have the right to obtain a copy of your personal data transferred to third countries at any time.Your rights concerning data You have the following rights:
In order to exercise your rights described above, you may send appropriate requests to the following e-mail address: firstname.lastname@example.org send them to our correspondence address given above, or submit them in person at our registered office. Bear in mind that prior to responding to your request regarding exercising your rights we may ask you for a proof of your identity. If you want to withdraw your consent to data processing, you can also click on the hyperlink entitled "unsubscribe" in the content of the e-mail correspondence. Withdrawal of your consent to data processing has no impact on legality of data processing that had taken place under the consent granted prior to the effective withdrawal thereof. Security
The security of your data is a very important issue for us. We strive to conscientiously and perpetually protect your personal data from loss, destruction, distortion/falsification, manipulation and unauthorized access or unauthorized disclosure through appropriate technical and organizational measures adopted at our company. However, please always keep in mind that no method of transmission over the Internet or method of electronic storage is 100% secure. Due to the inherent nature of the Internet, we cannot guarantee that during transmission over the Internet or while stored on our system or otherwise in our care, information will be safe from any intrusion by third parties, such as hackers.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from our Website and the App and stored on your device. They are used to collect and track information and to improve and analyze our services rendered through our Website and the App.
Detailed information can be found in our Cookies Policy.
Social media plug-ins, online marketing services and services rendered by third partiesa. Online marketing services:
Based on legitimate interest, being the analysis, optimization and economic operation of our activities, as well as analysis of your behavior in order to optimize our Website and advertising, we use the following online marketing services:Facebook Pixel:
On our Website, we use a marketing tool available through and provided by Facebook Inc., 1601 S. California Ave. Palo Alto, CA 94304, USA, which is the Facebook Pixel. The Facebook Pixel is a source code fragment added to our Website.
We use analytics software and services offered by Amplitude Inc. (631 Howard Street, Suite 300, San Francisco, CA 94105, USA). This tool collects technical information, such as the type of your device, the operating system used, or the name of your provider. In addition, Amplitude tracks events that occur during use of our Service. Additional information about the manner in which Amplitude processes data can be found at: https://amplitude.com/privacy.Firebase:
You can reach us:
Data Protection Officer (DPO)
Bearing in mind the security and transparency of the data processing procedures and the necessity of maintaining continuous supervision over them, we have appointed a Data Protection Officer (DPO). You can contact the DPO appointed using the email@example.com e-mail address or using our postal address (please include the "Data Protection Officer" annotation).